If you encounter any invonvenience please check that your operating system or your smartphone have the latest updates installed.
If the issue persists, please send a request to our customer service specifying the following information:
1. Your operating system, for example Windows XP or Mac OS X.
2. Your internet browser, for example Google Chrome, Firefox, Internet Explorer, Safari.
3. The device from which you surf our website: your computer, smartphone or tablet.
4. The description or screenshot of the ecountered error.
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